The LDR BRD Mission: We help your business understand and connect with your customers by providing actionable intelligence on consumer...

Getting this in a little last minute today but keeping the streak alive nonetheless! Still in the mountains of Banner Elk, NC and...

Today we’ve gone mobile, shooting from the mountains of Banner Elk, NC! It’s appropriate for today’s theme (we’re still drilling deeper...

If you’re following along (if not that’s ok too) today we’re talking about what you do as the next step in launching or redeploying your...

Wow! You’d be surprised how fast you can get a solid streak going. Seems like just yesterday I started on this (ok so it wasn’t THAT long...

Today we’re going to cover a brief intro to CRM (Customer Relationship Management) for those who don’t know what it is, and for those...

What are those letters? We’ll get to that later, I promise it’s worth the wait. In my previous post, I went on and on about how Loyalty...

I’ve been harping on the importance of CRM programs for about a decade now (here’s the last time), yet it still hasn’t caught on the way...

What is Kanban? Kanban is the Japanese phrase for signboard or billboard. It is additionally a scheduling tool used across manufacturing,...

Forget what you think you know about CRM programs. It’s time for you to rethink the entire idea that you’ve been holding onto for years...